What Information We Collect and Why
When you create an account, we collect your name, email address, mobile number and the wallet details you use for transactions — bKash, Nagad or Rocket. This is necessary to process deposits, verify withdrawals and keep your account secure. We also collect device identifiers and session
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data when you access the lobby from your phone or browser, so we can maintain continuity across devices without asking you to re-authenticate every time. Payment transaction records are retained for the period required by applicable financial and legal obligations — we do not hold them
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longer than necessary. Where you browse without an account, we collect only anonymised analytics data to understand how pages are used. We do not sell, rent or share your personal data with advertisers. Third-party service providers who support our platform — such as payment processors handling
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your bKash or Nagad flow — receive only the minimum data they need to complete their function, and they are contractually required to protect it. You can contact our support team at any time to ask what data we hold about you. Availability of our services
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depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.